And my information is from realtors web sites.

In previous podcasts, I've heard metering units, managing the property yourself, automated web-based rent collecting sites, etc.

I've done some reading and thats what appears to be true based on all the stuff I've seen.

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A second tech looked at it discovered these issues, corrected them and charged $134 and everything appears to be running smoothly.  

It appears more creativity is involved with what's in the market here in Phoenix currently, or I just don't know where to look. 

These properties appear to be high cash-flow properties, and one of them might even work with partial owner financing. 

My PM will research the HOA violation (like take pictures of the dogs in the back yard left unattended or something), then attend the HOA Board hearing with the tenants if it appears to be an unfair charge, and it's in the lease that the tenants are responsible for reimbursement of any fines charged for HOA violations of their unit (guests, friends, whatever).    

If the deal makes sense, then the money will appear.

But in the event that you do get an email, you can address each point in a similar manner as your original post - include photos, receipts, etc.This way the dispute gets documented, and you don't have to avoid the phone (which does appear kind of shady).Hope that helps!