If you have any questions or need advice related to real estate or financing, feel free to reach out.Best,Drago

Most real estate investors are probably not as protected as they 'should' be, but most will also probably never deal with a claim.Talk to an attorney.

I'm genuinely curious – why aren't real estate investors proactive?

By last night and early this morning, I did suggest that they evacuate but that they could stay if they didn't have any other options (surge is my main concern, we are on the 18th floor so I don't think they will have an issue with that and we have Miami/Dade qualified hurricane protection)...BUT, I was very forthright that they would likely be without water and electricity and stuck on the 18th floor possible for some time.  

In real life, it's slow-going and in my experience rents are lower than it seems like they should be.

A frank, hopefully insightful, dive into real estate and financial markets.

@Bo Goebel Recommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

I have tried multiple times to get a response, all the way up to the VP! 

Best of luck on your real estate investing journey!

That’s a great milestone and an exciting start to your real estate journey.