Once you start showing up to do the little extra things, tenants will take advantage of your good nature and continue to call for every little thing that they could do themselves.I see no issue in providing the window insulator kits, but try to find the balance.

I politely explained I've only tried to help each step, and he keeps sending me accusatory emails balanced with apologetic emails.

Of course, the most useful reports are your balance sheet, income statement, and cash flow.

Everyone here started with some balance between cash, knowledge and support.

...The state law expects that you only hold one month, so they either move out and you allocate the funds as needed for repairs and return the balance, or they stay and then you give them back that amount over the one month of rent.

I have owned this property for over 20 years and have a low balance on the mortgage.

Then a Google Doc to track my monthly cashflow and balance sheet.

Ask the loan officer if there is somewhere else to list all debts and their outstanding balances. 

I’ve run the numbers ... we will pay twice as much as the loan balance in interest and taxable income if we do that rout vs just paying it off in 20 years. 

She is also requesting that we waive her balance.