They are a self-regulated org with no authority so some business don't even bother with them.  

(Assuming I understood your post correctly)The less autonomy and decision making authority I have over a prospective deal, the less comfortable I am with it.I'm not saying it's impossible that the deal might be legit and that their business model just happens to be that they make money from as many sides of the transaction as possible...but for me, I'd have to have more information on them and understand (and believe) the real why behind their business model.

Report to Authorities for them to take action2.

Just take it online, you dont really learn anything from the class.http://www.mass.gov/ocabr/licensee/dpl-boards/re/authorized-real-estate-schools-in-massachusetts.html

However, Jon Goodman, a respected local real estate attorney, has written in his blog "This author knows of no situation where, absent harm to a consumer, a person encountered litigation or criminal prosecution for the unauthorized practice of brokerage."

That is exactly what you should do, why piddle around with rent increase when you have the authority to not renew if they do not sign.

To get the most from the book it is best to read it as the author intended.

Because, when I check online on the HUD or the Housing Authority website on their policy.

With these types of plan, you will hold the plan funds in a bank account of your choosing and have signing authority.  

  #1 I did have a level of trust with Mike over the course of several years, we both serve in the military together and without giving away too much about him, he's in a position of authority, not over me, but still high.