Well that's not the headache, I also have a small condo and a really nice young lady that been with me for 1.5 years, now she requesting to break her lease due to the up-stair's unit continuous greywater leak.

When you make the request, you will need to let the Department know the "fair market value" of the property so that the Department can determine the amount you have to pay. 

So, I get the work repaired and done then I request the money estimated to pay.

@Nick Pearson I just sent you a colleague request so I can get you my information!

And only one tenant thanked us.We then decided our "gifts" would be answering repair requests as quickly as we could and focus on maintaining a business relationship with our tenants.My father was a "building superintendent" (fancy name for janitor) for decades, managing three apartment buildings in Evanston, Illinois. 

He said he had only one maintenance request in the past 12 months, and after combing through the property with the inspector i actually believe him. 

In hindsight, I understand that we should have requested a walkthrough when the last roommate left before our new lease started to document other damages but this is where we're at now. 

Select Code as the app, choose Python, and run this code:import stringmy_number = input_data['phone_number'].encode('ascii', 'ignore')all = string.maketrans('','')nodigs = all.translate(all, string.digits)number = my_number.translate(all, nodigs)output = {'number': number}Step 8: Run a GET request using the Webhooks app on Insightly's API v2.2 to find the contact with phone_number = number (from the previous step).

You can also go to the town office and request the actual records.

Can we legally say no -- we will not do a mold test even though the tenant requested it?