I'd also point out if you have a problem with getting your PM to work, you might also tumble down the problem of listening to tenant problems and being too nice.  

The fact that your mortgage is getting paid does not indicate that you are making money beyond the 8%.Have you listened to any of the BP Podcasts?  

I also listen to podcasts and webinars as often as possible.

I've listened to your podcast and like your perspective, I'll have to think about it.

I recommend listening to the BiggerPockets podcast show #113 (http://biggerpockets.com/show113) which features guest Jay Papasan who is one of the co-authors of the book I mentioned.Good luck!

@Christopher Reynolds, please don't listen to advice from any state except MA. 

Make sure to listen to all the BP podcasts, read the articles on the main blog and be active in these forums to learn a ton very quickly about any topic in real estate you want to know more about.This is also a great place to meet people that can be assets to your business.

I have been browsing through your site for years, used your templates for my leases, and recently started listening to your podcasts! 

Continue to read the forums, blogs, and listen to the podcasts.

Make sure you listen to both podcasts.