I should be getting a slip in the upcoming weeks and would like to offer it to guests as a selling point or up-charge to the property but I wanted to ask has anyone had experience with a similar situation?

But, I have read about liability issues with lost keys.

Happy to share my experiences.

Im interested in any books you read or trainings you took on short term rentals!

You have to read the lease.

This can mean some improvements, new and more resilient tenants, or just some attitude adjustments.Thanks for sharing your experience, I know legally the tenant is at fault because they never changed the air filters but still now there is bad mold and I am remediating it but I still want to compensate them a little maybe 2 months of free rent for dealing with the mold... 

Every new investor who thinks they will make a fortune buying C and D crapboxes in the Midwest needs to read this…… 

Speak to them about their experiences and satisfaction with the firm.Look for testimonials or case studies that demonstrate successful investments and positive investor experiences.Evaluate Transparency and Communication:Assess how transparent the firm is about their operations, fees, and processes.Ensure they provide clear and regular communication about your investments, including updates on loan performance and any issues that arise.Analyze Risk Management Practices:Understand how the firm manages risk.

Adapting and refining your plan based on experience and changing market conditions is a key aspect of successful real estate investing. 

As I read once, try to have your business efforts be cumulative, so you are not always fresh on the learning curve, where the risk is highest.