this is more of a business start up than a straight RE deal. 

Shoot people straight.

Sounds like a solid plan.Value to the buyer: provide straight forward numbers/pictures, full transparency, easy to work with, hassle free to work with you, responsive, knowing your numbers, knowing your buyer's numbers, networker, etc.Value to the seller: this is a bit tougher - but basically LISTEN to what their needs are so you can negotiate effectively, do what you say you are going to do, be responsive, know how to build rapport, know your numbers, and be transparent. 

@Andrew Syrios I have googled the refinance question but can’t seem to find a straight answer

They may surround themselves with others willing to take on the more mundane tasks they used to do but they're constantly forging ahead into the next challenge.The way people view or approach something is crucial. 

If she was proactive and reached out ahead of time (she did NOT, in your case), AND had a plan to catch up, AND was a model tenant, I might extend her the courtesy of holding off an eviction (I would still charge the late fee). 

That way, when a deployment comes out of the blue (like it did when I was 4 months pregnant, stationed away from fam&friends still working fulltime and alone with our 2 yr old), I already know what's ahead and can accommodate as events get closer.

As a wholesaler in the northern VA I want to protect my contract from being screwed over by other wholesalers or cash buyers that might go ahead and take the house themselves.

Brag post ahead.

Or would it be best to have all their payouts go straight to their account and then invoice them or everything at the end of the month?