I have customers in NYC that are in their late 80s and bought properties many many years ago for prices that back then were considered Insane (40,50k) and now they're properties are worth 1-3mil and are renting 2400+/mo each apt.

If a realtor is willing to work without exclusivity, I question why they place so low of value on their time - maybe they are new and have no customers.

What other customer segments are there that you've experienced?

Is this a custom one off home from a local builder?

And thus needing to be reactive, and limiting the ability to customize an owner's Condo interior. 

The lot has value for someone looking to build their dream home on and live in it forever, someone who isn't looking at it as an investment but rather as a place to live, but it would be hard to pull off as a spec home in my opinion for a number of reasons.New home construction has come back stronger than ever here but mostly within two categories: entry level (300-400k range for the area you're talking about, higher in Denver) and million dollar plus custom builds.

If I can help via forum I’d love to, just as I appreciate being able to talk a customer down off the ledge when I tell them everything is fine and call me back next summer if it gets any worse.

The property is unique, it was an older couple who had a contractor building them a custom home.  

The fact that more people have degrees and even advanced degrees is exactly why they it is more important.My fortune 200 company will not even consider an applicant without a college degree, even for a simple job like customer support in a call center.

We are developing a sync between texting (LeadSherpa), Podio (BeastMode CRM) and out custom databases to work together on Do not call, Dead leads, Direct Mail (Yellowletterhq) to fully automate prospecting.