Things are always a bit complicated until we work with people who make it easy. 

Hi guys,I have a friend that is renting out a home in Oak Park MI, this family moved in about 2-3 months ago, he took money for a security deposit and I imagine they have paid rent for the months they've been there, about a month ago he told me the renters were complaining about some things and they decided that it wasn't working out so they mutually agreed on a move out date, which is supposed to be today, so he talked to them today and the renters want their deposit back tomorrow, he's worried that they had done damage so he hasn't been clear with the renters when he's going to be giving the deposit back which I told him it's a mistake since it's better to not anger them and just to get them out asap, to complicate matters he said there's no signed agreement!

Try not to complicate things for yourself :)

@Matthew Morgan General rule of thumb...never sell a rental property...unless it makes more sense to cash out then to continue to gain the benefits of rental real estate...The only complication I see on your end is the distance...but that isn't necessarily a bad thing.

She's one of the best in the industry locally and services all sorts of complications. not sure about double close or not but can definitely do number 1 if it's a necessity. i find that sellers are normally pretty willing to travel though.

The plan B you outline sounds too complicated and fraught with problems.

To make things more complicated, the online payment portal of the property was taken down and no longer available.

Here's where things get slightly complicated.

For one single family residence I would not worry about software that would over complicate things, just open a separate bank account and use it for the rental income and expenses only.

and to make it more complicated this transaction was done in Sept 2016.