I put in approximately $16,000 and she only provided $4,000.

While states provide licensure to CPA's.

I suggest they contact the utility provider.

They will want you to provide information that can't be gotten online and unfortunately, most things related to deeds/tax bills in Florida can be gotten online. 

I don't have any property in Memphis myself though - I would strongly suggest reaching out to investors who do own property in Memphis to get their opinion on it (many folks here on BP are very helpful and willing to provide insight). 

The STR provides a much better return than the average return of our LTR's, but it requires considerably more effort and oversight.

Investing a few thousand dollars can provide a comprehensive roadmap and access to a supportive community of like-minded individuals.

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

Anyone have any recommended providers in Texas that you've worked with that are good quality?

It's really helpful to provide a bit more context on the reports.