In the meantime, my takeaways thus far are:Public market values of retail real estate with otherwise strong fundamentals have dropped dramatically which may imply a coming drop in private market pricing and open opportunity for investors to find value.Different sectors of retail, and therefore different categories of tenants, are experiencing the crisis across a broad spectrum.

On the other end of the spectrum, if you want the best and most complex money can buy, you may want to consider solutions like Yardi, Appfolio, Buildium, and several others that are completely customizable, but expensive. 

If you fall somewhere in that spectrum, then its certainly an option to consider if you could use the cash flow.However, if your sole intention is to pull out cash to make a short term investment, I would certainly advise you to use caution.

@Joseph J DiFranco Thank you for your response, it's helpful to know there is a spectrum of practice out there.  

I read a few articles on BB about one of the best methods to enter the investing spectrum of real estate if your new would be by house hacking.

As far as brokerage costs and commission splits, there is a full spectrum of compensation plans - from paying a few bucks a month in office dues and a flat fee for each transaction you close, to percentage splits on commission that range from 50/50 to 95/5.Getting your real estate license is a serious investment in your profession, and should be viewed as such.

I always think about house-hacking on a spectrum.

The barrier of entry into become an agent is quiet low (almost non-existent) so you get a very wide spectrum of capability.

As an investor agent myself, broadening my spectrum is essential.My questions are directed to the larger commercial deals.What are some crucial systems you all have put in place to educate clients throughout the deal process in the commercial realm?

Where each person falls on the spectrum will vary, along with your risk tolerance, quality of property manager, quality of tenants, condition of the property, your non-real estate assets that need to be protected, your estate planning and transfer goals, your general optimistic versus pessimistic outlook, etc.