I have nothing else to add, but I can vouch for the reliability of @David Goings, @Bryan Mitchell, and @Donnie M. personally. 

An individual employed by a business entity means a person employed and directly compensated by the business entity.

I also tried setting up more conventional management services for rent collection and got a huge amount of pushback that the tenants didn’t know the App and didn’t want to put personal information or bank account/credit cards into some App they’d never heard of.

But it would make it extremely complicated for the person to manage it. 1.

I am currently seeking equity partners and/or personal loans as viable options. 

(you may already have this available)17) Smart lock install (helps owner and your company to be more efficient and secure)18) Rent guarantee programs (requires agreement with service provider - I'm personally not a fan of these, but they are available on the market) There are others, of course, but these are "up and coming" types of additional services PMs can offer to owners.

Chris  TC =  A person who may or may not be licensed ( this is Oregon and WA laws) who assist the agents in many aspects of the transaction. they are normally Dependent independent contractors .

I did look into classes but I am a hands on person and like the "experience is the best teacher" saying.

(And offered to pay to fix it)What concerns me is she did not reach out to the person below or contact anyone .

Several of the founders are personal contacts and I know several advisors on their boards.