Most tenants are satisfied that I answer/return their calls promptly when there is an issue.  

I think you would do better to make the repairs because you’d get a great return on your investment. 

Considering that you could probably purchase $800k-$1MM property with the equity you have, it's important to get clear on what you want to achieve.Out-of-state multi-family is probably the best bet for maximizing returns and minimizing costs.

There are PLENTY of other areas that will yield better returns in other parts of the country, and you can get more properties for the money.

You know they're good at something when they not only return all your calls, but follow up and reach out to you before you do.

Get your personal finances organized into a folder with your tax return and a personal income statement and balance sheet.

If the rental you have, is not showing on a tax return just yet (you bought it after your last tax filing) then the calcs. look like this: Gross rents X 75% minus PITIA payment.

Having to this made me cringe a little, the original strategy on the project was to BRRRR, but due to some hidden costs that popped up, renting it out no longer looked like a solid return.

Gives you a cash-on-cash return of ~25-27%.

It sounds like you might be talking about a cumulative preferred return.