I come up with customized price quotes for clients based on budget.

I had to repair the driveway, new fence, do the roof suffice, new kitchen cabinets for one of the units, fix the front and rear decks/porches, installed security cameras, eviction cost of 3k, dumpster cost, paints, interior door

Their customer service literally hung up on me when I called.

I would ask the TK provider for 3 customer references and I would speak to them.

Some of their team can be smarmy or patronizing ( accompanied by extreme ignorance) but most are stellar and have good to great customer service skills.

That's where you step in and offer to buy it without them having to fix it up and do opens and have strangers going through their medicine cabinet and underwear drawers. 

Traditionally direct mail has a response rate of 1-3%, but in competitive markets it may be less than 1%.If you are going to do any DMM I recommend using very targeted niche lists and totally custom mail pieces as a way to stand out from the crowd.

There are quite a few customers on here that would be willing to give recommendations regarding who they have worked with in the past for accounting. 

You need to discuss these questions with your landlord/tenant attorney and find out applicable laws and customs. 

You'll be able to walk through a house and go "5k for this, 2k for that, 3k here...etc"Till then, you could visit your local suppliers of cabinets, granite, flooring, roofing and see what kind of prices they charge including installation.