Who then like others said, wanted 150 dollars to talk to an attorney who then would give me a custom plan and a custom quote.  

You will get hassled at customs if you  are travelling frequently, as they deem this as doing business and may require you to get one.  

If you can handle this type of "customer" you can make millions.

I had an 8 hour surgery that day and my husband and I (mainly him) worked on uploading our custom lease after the surgery and we were going to send it to her that evening.

That being said, I read some (old) reviews that said payments had been hung up (withdrawn from the tenant but not deposited into the landlords bank account longer than 10 days) and customer support was ZERO and their 'ticket' program kept automatically closing out the ticket request without resolution.

Good customer service and coverage.

Definitely incorporating that into my STR.

lol IDK how late this response is lol but just for anyone still looking I use https://www.superiordryervent.com/ great company and great customer service. :) 

Honestly the high fees combined with lack of transparency and high appraisal costs, a whole month of UW (longer than normal), etc. would make me want to switch lenders right away because IME the lenders with high fees and high appraisal costs who drag their feet like this also tend to be the ones to continue delaying, have things get stuck in underwriting, say one thing while delivering another, have poor communication especially between UW and origination, bad customer service, can't close when they say they will, etc. and it can be a total nightmare. 

I almost picture it as a customer success team within a business.