love the customer service industry, which is how i think about approaching the landlord aspects. 

Keep learning here with the help of the experts in the industry. 

The industry will change to more of a buyers' market and there will be an increased supply of properties.In other words, don't stop.

Usually the issue is that either the deal wasn't structured correctly or that the lender has what the industry calls an "overlay". 

@Jason Johnson Before you jump into anything, you're better off learning about the asset class and the industry first. 

How the heck is the government going to bail out all these industries?

I understand this "change of payment method" is frowned upon in the industry but given the current circumstance I am wondering how many people are having to go through similar situation?

Rent, mortgages, other business/personal loans, various industries "bailed out", the fed "injecting" money into various markets.

The internet and yelp changed the food industry game, for better and worse.For the real estate world, what kind of impact(what kind of further impact) will Zillow and companies like Zillow have on the industry and do you see it as a positive and negative thing?

There is much better industries to sit in long term.