It will ultimately depend on price point and what level of service you want to provide. 

Could be the tenant is not using the service, doing something to attract roaches or the exterminator isn't doing their job.

However, be mindful that preventative maintenance, such as HVAC servicing, can arise even with recent renovations.

However, I read some bad reviews about them. 10% service fee from landlord, plus 8% from tenants.

The reality is you have to pay for services like this and be prepared to eat the cost if the deal doesn't pan out.

So, in actuality the divide between “good” PMs and “bad” ones is probably no different than any other service provider, be it real estate broker, mortgage originator, etc.The key word I has in my sentence was MAY; as in MAY be hazardous to your financial health.  

(The floors are tile and terrazzo, so it is easy to clean up spilled paint.)We haven't gotten an estimate on the painting from a painter yet. 

Get out as quickly as you can and even if you have to cut your asking to the point where your post portfolio-sale and consumer debt service leaves you with significantly less than that ~$1.4m equity figure you listed (which is certainly will), take the cash you net, use the lessons you've learned in two year crash course you've been on and start again! 

I installed some updates like new flooring and Kitchen appliances.

There is almost no scenario where a condo would ever positive cash flow while servicing debt, and very little positive cash flow with no debt.If your budget only allows for a condo, find a better place to put your money to work.