I hired them based on all the things I was told that I was looking for and then found out they were just a manager with no clout in a company and failed to understand their own companies procedures.

Not knocking your procedure, just asking about it since I haven't heard of it yet.The deposit that I'm looking for is first/last/security via cashier's check upon signing the lease.

I will take some time to learn process and procedures, build and cultivate clients and get the flow going.  

I also understand the value of the knowledge, systems, software, marketing collateral, and standard operating procedures we have spent countless hours developing over the past 13 years.

Well Amit your exactly right...I had the option of the 31st of the month or the 11th. 31st was better for the owner however for my PM, they suggested mid-month as it will give us time to give notice to all the tenants about the new rent address/procedure. 

Certain procedures must be followed or you have to start over again.

In a new procedure I am instituting with my end buyers (my investors typically buy sight unseen or they compile a thorough DD packet using free resources) I want to now require that they open escrow to cover my $2500 (should they get cold feet and cause me to lose my $2500 as that is the consequence when my offer is accepted through this resource and I don't purchase) as well as my $3,000 fee ($5,500 total ) and within 72 hrs of the cash offer being accepted, open escrow for the property purchase payable to the seller plus 1 percent payable to my LLC. 

They have procedures to review complaints against them, fine violators and even revoke licenses.

Another thing to know about this area compared to yours is that it is standard operating procedure for the property managers and agents that help place tenants to receive a fee for that service.

I'm sure most of these procedures have to do with the Texas Homestead Act, in which the Homestead cannot be taken, except for non-payment of the Mortgage Loan or Taxes.