I took the next 5 months to tackle everything myself spending approximately 17k in supplies and tools + paying a plumber and roofer 4k total to fix those issues.

I currently work with investors looking to build their portfolio with single-family, long-term rentals while managing for them on the back end, making is hands-free for the investor to still work their W-2 job and live their everyday lives and spend it with family, hobbies, etc. 

Can you spend money on a CRM, automations, VA calling service, a VOIP phone system, etc?

Now I spend 5 years hoping they make their payments and somehow refinance to pay off the balloon. 

I got her money back of course, I learned that being the nice guy (which I am known for) has to protect their clients interest at all costs and you have to really use your head and figure out how to get it done while staying the nice guy.  

And you use a cleaning lady who spends 5 hours to reset the property for the next guest.

On average, you will spend 10% of your income on maintenance per year.

This gives much better diversification protection across geographies, asset types, strategies, investment subclasses etc. versus putting all the eggs into one basket.The downside is that it's not for everyone, and a person has to be comfortable with turning over control to someone else.

It's even more frustrating as, during their stay, they mentioned that everything was perfect and they didn't even mention the sofa.The fact of the matter is that some people find sofa beds less or uncomfortable and so it seems to me that the guests might just have wanted to write an honest review and warn would be guests that our place might not be the right fit for people who spend a lot of time sitting on the sofa and want a comfortable.

We did not want to spend the time trying to find somewhere new to buy while we were packing and hoping that it would still sell.