If you have no idea what is going on with this capital call, then the bias should be "no" until you understand what is going on and believe that is the best possible use of your hard earned cash. 

it is already the 6th day of the month, and most of our tenants made the on time rental payment on the 1st.we am copying our attorney soon and will report to the police department for lost $49,987.00 tenant rental income.So far we have called your customer services and online chat but nobody is answering.

know that they earn their living on commissions. 

You can also check their reviews online at Google, Facebook, or Yelp.

Dont spend your hard earned money that should be going to buy assets for a class..

I've been doing my own bookkeeping on Quickbooks online and it doesn't take too long. 

Was it via docusign or some other online signing platform? 

There are mortgage recast calculators online or you can reach out to your lender.P+I payment will go from 2155 to ~1800 given the numbers you provided.

If the software is not simplifying your life or making you more accurate, you shouldn't use it.Software does have extremely helpful features like online payments, marketing syndication (click a button, and your property is advertised on multiple sites), electronic document review/signing, maintenance tracking, and owner reports.

I offer an online payment portal to submit rent payments via ACH or CC - they "couldn't figure out how to use it" so I set us up to accept Zelle payments.