@Dave Foster thanks for getting on the phone with me and explaining some details that i had no clue about. 

I would ask Stessa directly for help but their business model seems to be to advertise "Priority Phone Support" but force you to wait 2 month to make a phone appointment. thanks in advance 

Sometimes it’s surrendering the ability to get your money back at all… see this thread on Norada Capitalhttps://www.biggerpockets.com/forums/960/topics/1196567-nora...Unrelated to any investment I have made or even real estate, I have watched both my parents fall victim to clever marketing scams where they lost a combined 6 figure sums - both from in person marketed investments… so not something like a phone scam… but was a private placement “opportunity” not unlike how a syndications are offered, where management siphoned off investor money and used it for their own purposes.   

As obvious it may seem, this can be a dramatic inclusion that increases relevant click-through-rates.4 - There is No phone number extension.Google allows you to add a phone call extension to your ads, which can convert those who have a greater sense of urgency.

If you really need to resolve this issue: (1) get on the phone with their lender to understand the situation; (2) cash deal - you could get something on letterhead from bank and call to confirm, or get an attorney representation for the same.In my opinion, this issue can to some degree resolved by contract terms.

After you are up to speed, please reach out to me directly by e-mail or phone.  

I am an agent in Cincinnati, a phone call or a quick meet could never hurt!

When we last spoke he mentioned he had covid and his phone has been shut off, but he was planning to be at the house the next weekend with rent and all the late fees ready to go.

The only downsides I’ll gripe about is the time it takesto get used to the move in process of adding a tenant (if you already have people) and that I don’t find it mobile phone friendly for doing a lot of work however short quick hit issues are great on the phone.  

If you don't have it you can call your insurance company and ask them to email you the declarations pageRecent Mortgage Statement:2 Different Utility Bills: Gas, Electric, Cell Phone Bill, Cable, Garbage, any two utility bills.Copy of Mortgage Note all pages: Was included in your closing documents when you purchased the home.