They might not be paid simply because the Italian government hasn’t billed them.  

If the latter, simply give her the notice required (eg 30 or 60 days) that she needs to move. 

I've asked my clients a similar question and have developed tools for them to minimize this, but I find there are a few different types of clients.Manager managed - these folks have no issues as they simply upload their year end statement from their property manager, their 1098 mortgage statement and any other one-off expenses they may have paid for outside of the management company. 

Sometimes emails go to spam and simply some people just don't check their email religiously like the rest of us.

When you are new, you can be your worst enemy (due to lack of knowledge, ego, and FOMO).If you are new, do you have a person who tells you that some deals suck?

I think the language you mentioned basically just means they have the right to say no, but not simply because they're hitting grand slams.  

I'm not a fan of flipping simply because I hate paying taxes when I don't have to.

. , I didn't want it to loose that tenant so simply i helped him to get " energy assistance" this is a program to help people out if they can't afford heating bills , I don't know if it is in your state so you my want to check this out.

The implication is your ex-wife cannot simply choose to stay beyond a 60 day notice.  

STR-friendly markets make it easier to get started and grow your business, and the lack of state income tax is a huge perk.