. ;-)  While I wait for delayed communication from them, I am looking for alternate management in the Canton area. 

I actually made a whole video about this over on my YouTube channel Tech Savvy Landlord :) 

The (mis)communication in this niche is the hardest thing to overcome IMO.

(I was communicated that their was a kitchenette permit pulled for the garage by my real estate agent during the purchase process. )Any suggestion for temporary solutions for this would be greatly appreciated.

I'm a nice guy and I'd love to help her, but now I feel like I'm down to documented, official communications only.

This group (I will call it tier 1) have received letters from my attorney and communications have begun.

I ended the offer to rent to the tenant on December 1st and didn't receive any communication from LMHA until December 15th when they tried to schedule the inspection...that's 45 days to process a voucher.We had another home pass inspection on November 5th and we hadn't "stopped and waited" for LMHA because it had never been a major issue before so we let the tenant move in...LMHA announced on November 15th that the tenant voucher needed to be re-evaluated by LMHA and that the rent rate needed to be adjusted (The story was the "Administrator A" reviewed and approved it but since they had resigned, now we had to wait for "Administrator B" to do it.

We manage about 80 so likely some of these may not be cost effective for you if you have a smaller portfolio:PMS: StreamlinePricing: RevMax (but I also recommend Beyond Pricing)Channel Manager: BookingPal (RentalsUnited is also good)Automations (Locks, Thermostats): LynxAirDNA for market dataHope that helps!

Majority of mold complaints are tenants panicking and/or trying to get free rent out of their landlord.If they do get an attorney involved, their attorney will send you a written notice, which will lay out the issues and often tell you to give the letter to your insurance company.Don't bother with this, but you can discuss with your agent.When you or your PMC (or both) receive a legal notice of a case started, that's when you want to get your insurance company involved.Recommend you keep a record of all your communications with your PMC about this issue.

I have used Avail for lease generation and applications, Turno for cleaning and inspections, Hospitabke for channel management, and Baselane for rent collection, banking and bookkeeping!