Review your management agreement—it will outline all fees and responsibilities.

I appreciate your response.

Thank you all for your responses.

Additionally house tenants bring more of their own appliance, like refrigerator, washer and dryer; which means tenants are responsible for repair and replacement of their own appliances. 

You're responsible for PITI so your overall monthly payment increases.  

Quote from @Josh Bowser: Gang - I love the back in forth on this thread and looks like this post keeps getting responses!

They do respond within 24 hours but most of the time, the response is in regards to them working on your request.

He advised us to text him if we didn’t get a response from her.We obviously love the place, and it seems to fit our needs.

The city board of adjustment meeting was held today and we presented our case and explained that we made huge investments into the home to remodel and furnish it with the belief that we would be able to operate it as an STR since we had an approved permit.The Board denied my request and did not take any responsibility. 

Now we're just a number.Got the same contract penalty cancellation response when I contacted them.