Sometime the residents know they are small issues but if you take action it give them confidence that you take your service seriously    Not discrediting its extremely annoying and petie on your residents and it cost you money. 

Annoying tenant = redundant

It's ok and still good for keeping track of items, but the little annoyances just turn me off.

If it annoys you, then move on.

I agree with the comment about work not being as annoying when you don't need it anymore.

. :) Washers and dryers tend to be the most annoying to deal with which is why I tend to avoid them unless already provided.

@Michinori Kaneko I got annoyed as well when I saw in the contract my management pocket late fee to themselves...but over all they seemed professional...are good with communication and their base fee were much more competitive then other PM in the area...I would be much more concerned about the inability to cancel contract quickly (mine is 30 days which sound reasonable)...I would start looking for another PM and in your case since you have multiple properties...would start moving them one by one as they go out of contract...informing the PM company in a letter very professionally for the clauses in their contract which make you move your business elsewhere...if they figure you represent a growing portfolio maybe they'll reconsider.One of my most important criteria when I chose my target market was that it will be large enough metro to allow PM variety. 

You could also have a separate agreement outlining house rules...I havent done this but it's something i'm considering.Here are a few issues that have come up while I've house hacked:- Tenants disagreeing about how clean the common areas should be, WHO is cleaning, and whether it's worth having a cleaning service (monthly)- the house's temperature- Some tenants leaving things out in the common areas and other tenants getting annoyed at it.Every situation is going to be different, but if you've ever lived with roommates...it's similar to that, except you're not paying rent! 

And I also agree 1,000% with the indignation against the people who come in and think they're going to make easy money by screwing people over.I also understand that the repetition of constantly having to educate the newbies on the ethical way of doing business is annoying.

I get very annoyed if they call me before 8 am, however.