When things started going wrong, they probably panicked and hence the fraudulent behavior.

Won't improve the heating bill much but will make the residents feel warmer.I would say getting a 3rd party to install submeters will be more effective at effecting peoples behavior than proportional metering but if submetering each unit is too hard maybe submeter by floor and pit them against each other.

It's a lot easier to make a phone call and remind someone that the rent is due then it is to pay a process server to serve some kind of a notice.This Behavior suggest to me the landlord wants you to move out and is trying to play games.

How can we make contracts anonymous to limit this behavior?

This is very common behavior for tenants when they first move into a property without meeting the owner first, but they know the owner is close by enough to show face.

His sidekick is an assistant professor of Behavioral and Policy Sciences.

it is a real issue....but it is not limited to real estate investing. idiotic behavior dwells in all realms of society. the trick is what do you do.....your experiment may be your initial answer. if your wife is getting results....let her get them(if it's about the business). by allowing that, you are generating the income and very soon you will not need the bank. how do you deal with discrimination. ...you acquire for yourself the very thing you feel is being withheld.

Tying the questions of a housing recovery together with the preparation for disaster, what I think you need to be prepping yourself is the behavior of people in desperation.

I guess behavioral economics is a real thing. 

The most recent tenants (a behavioral therapy group) moved out last week for a larger location.