Hello @Johann Villalvir,Congratulations your accomplishment.Some background: I am an engineer and what I do in our investment services business is primarily data science and software development.We use data mining software to evaluate thousands of properties based on about 40 behavioral characteristics of our target tenant segment.

i think if the PM violated the contract twice, they will likely continue this behavior if there are no repercussions.

(we charge the same Processing Fee as depositing to our bank)4) Pay online using their tenant portal (we absorb the small fee, to encourage this behavior as the internal resources saved more than cover that fee)We understand we have scales of efficiency a DIY landlord won't.

If they pay before the court date, they reimburse you for the cost of taking them to court anyways, so you lose nothing but are training the behavior.

I think it is good screening, luck, and that my tenants believe what I tell them.Do not reward tenant bad behavior! 

However, a lot of concerns can be mitigated with looking at their past rental behavior in a lot of different settings.

@Chris Seveney You are correct, taking the time to post to Better Business Bureau will result in nothing but possibly feeling a bit better (I say that seriously because of how human behavior works). 

Specifically, Sections 4735.18(A)(24), 4735.18(A)(27) and 4735.18(A)(30) require a host of recordkeeping, reporting, and trust and security obligations, all of which we have reason to believe have been neglected by Jeff Swiecicki in connection with the Property Management Agreements.My attorney is still in communication with Jeff Swiecicki and we intend to litigate if he fails to return funds immediately.Based on these factual events and Jeff Swiecicki’s continued unprofessional and deceptive behavior, it is my strong recommendation to avoid doing business with him or any business associated with him.

My issue isn’t with the substance of your comments—it’s with your behavior.

Provide them time to rectify the behavior.