Maybe he was mistaken?

Scott you ARE mistaken.

What I can't do is walk on water for an investment grade tenant that trades at a 5.5 cap with multiple offers sell for a 7 cap.Buyers often mistaken NNN for some high immediate wealth growth strategy while staying passive.This is more of a product for long term wealth with dirt value and blending the cap rate up over time.

Did you play an active role in the various parties mistaken beliefs?  

Now they "mistakenly" took out money twice since the beginning of the year, and refunded back in one case without me calling and another case I had to call, but the concept of them having access to my bank account for withdrawals is just anti-business.How do you guys deal with this?

If I'm not mistaken there's not only a real estate transfer tax in PN but also a flat tax on income that will be based on your individual bracket. 

The 75% is a Fannie/Freddie maximum on refi's for a single family, if I'm not mistaken it is 70% for 2-4 family's.

And if I mistake then it's my mistaken to (financially and emotionally) own. 

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator.So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean?

The only thing we can guess is that they may have mistakenly thought that it needed a closet to comply as a bedroom.