We gave him 56k in deposits and he will not even pick up his phone or engage in a conversation.

A realtor who used to have a PM company called "JBS Realty" until this month.He used to manage 8 of my properties and is currently refusing to pay out multiple 5-figures worth of rents/property reserves/security deposits/unpaid utility bills owed. 

If you’re concerned about the cash income, you could consider additional safeguards, like a higher security deposit or using a guarantor.

@Vhernadette Sasing, I would agree with the others that have mentioned that you find a Turnkey provider that can take care of you through the proses.  

If she wants to protect herself, tell her she can record the inspection with pictures, and you will give her a signed copy of the inspection sheet.Honestly, if you anticipate the charges to be less than $500, I would refund the deposit and be done with her.

It saved me when things got real (hello, crazy boyfriend with trust issues).Security Deposit: Non-NegotiableOne full month of rent as a security deposit (at the very least!)

Nomad also held the renter's deposit hostage even after I cleared the transfer with no damages to be charged.I had to remind Nomad there is a difference between “can” and should” , while you “can” hold a deposit longer it “should” only be done when there is a question about damages.My bank liked the guarantee, the disorganization inside Nomad and the horrible vendor management would cause me not to use them again.

You can't beat the price, either, or the interest rate on deposits.

In principal it sounds good but I am not sure how it is better unless it eliminates a large deposit.

But get them and the family staying in the home both on the lease since the insurance is paying the rent, but the family is usually responsible for the deposit.