Don't ask for complaints but give an opportunity to highlight problems.For a B and above tenant base I might say something like "we purchased this property in large part because of the quality of the building and the reliability of the tenant base, and our aim is to maintain both at the same high standard.

For your first question, if I was in your position, what I would do would show a potential investor the spreadsheet (the numbers) for the particular deal, tell them or better yet, create a document that highlights  the pros of this investment for them (i.e. if it's section 8 tenants, rental guarantee or something of the sort, if it's close to a university, say it, if it's historically had lower vacancy, mention it).

Putting together a presentation for private money, and I am looking for a resume format to highlight properties I have bought and sold. 

.$100.00 goes to having someone write for you with targetted keywords that may be interesting to someone that could be classified as a motivated seller.All 4 above are designed to channel into your website.Above was just a quick rant, but just to highlight the picture.

We look at these and analyze them every day (about 200-300 per month) and highlight the best opportunities and this is a great one. this is a Single family. 

I need just enough to show off the highlights.

Describe the highlights of the property and also look at rentals in the area to see what is currently being offered/rented 

I enclose a copy of that section of the lease , its highlighted . 

(http://www.cityofmalden.org/content/city-planner)The impression I am having is that a topic such as variance/zoning doesn't quite have the highlight it deserves for newcomers.

Some highlights I’m looking for in a lender:-Will finance SFR (1-4) unit properties and small multifamily-No maximum on the amount of properties I can own-10% down for 3 and 4 families, and maybe 5% down for SFH and duplexes-No PMI- No red tape-Low closing costs ($9.8k for our $430k)-Competitive Interest Rates (3.25% - 3.49% on a 30 year)-They will consider stated income, and/or rental income as incomeBest,Willy