We have also found as a company to only work with companies that have everything in house (acquisition, contractors and management) I bolded management because that is crucial, as soon as they farm it out, it can lead to many headaches.

Unless, again, it's extreme, and it sounds like you have enough proof that it was.Tenants like this live in denial, yet they are very bold when making threats.

Maybe bold moves (i.e. property repositioning) with a 5-7 year time horizon, if you bet well, will be big winners. 

Thats a bold ask...

Put in bold letters something on there about late fees, etc.

If they are claiming the ability to raise rents 25% right now, that's a pretty bold claim.

@Joe PrillamanGreat, very encouraging ....Just relocated to the U.S , currently working a 9-5 job but always set my mind to real estate , at the moment I am reading materials and trying to understand the lingo of the game , I just hope after all the reading I am bold enough to get to the practical stage .

It doesn't matter if you are young or old, totally new or need to build upon your experience.Yes, you have just announced a commitment to the thousands in this community about your seriousness regarding REI and have taken this bold step to affirm it.Your time on this site and with the BiggerPockets community will be well spent and can be financially rewarding if you so desire.You are here at the Forum, but, should raise your mouse to the top and explore the otherheadings displayed.Don't get overwhelmed by the massive amount of data archived on this site.Simply, bone up on the areas that you need to expand knowledge in such as, Forums,Marketplace, Learn, Network, Analyze, Resources.Feast on the Podcasts, #askbp Podcasts, blogs, webinars and the myriad of bookrecommendations.Also, you can review the quick links below to help solidify your grip on this site.http://www.biggerpockets.com/starthere Setting up Keyword Alerts How to Use @Mentions on BiggerPockets 25 Tips for Real Estate SuccessAfter becoming more knowledgeable and confident because of my above suggestions,take action to snag your first real estate investment deal if new or add to yourexisting holdings if you have prior experience.Don't get caught up in analysis paralysis.You must immerse yourself in the RE marketplace locally in your neighborhood or afar if the situation warrants it.Take calculated risks if needed and you shall be rewarded!"

Two problems: I hated working in a big architecture firm and I knew that I wanted to go “big and bold” with my investments soon (5-10 years after graduation), not someday (25+ years).

Based on your post, I've bolded the titles below that should be most applicable to assisting with estimating costs.For 5+ Multifamily/Commercial in General:Crushing It in Apartments and Commercial Real Estate by Brian Murray - Great Source of InfoThe How to Add Value Handbook for Commercial Real Estate by Brian HennessyThe Due Diligence Handbook for Commercial Real Estate by Brian HennessyFor Large Multifamily and Apartment Syndication the following are recommended :Wheelbarrow Profits by Jake and Gino - Simple, Easy to Read as a good intro.Best Ever Real Estate Syndication Book by Joe Fairless - Detailed, Lot of Information, RecommendedIt's a Whole New Business by Gene Trowbridge - Detailed, ThoroughAdditionally, the "Book on Estimating Rehab Costs" by J.