If I said that to you in person with a smile on my face, no one would balk at all.

Here is a link that might put a smile on some of your faces.https://www.youtube.com/watch?

It could be something as small as striking up conversation and getting someone to smile that day.

I could feel the good energy when we visited and was greeted with warm smiles when we visited the Eastern Market and walked the city. 

They will smile and nod. - When you go to actually complete the application process and send them the link to complete their screening, another portion of applicants will evaporate. - Some of the qualified tenants will also just drop out because they found another place they liked better.

You see the warm colors, the natural smiles, looking into the camera (looking at you).The picture resonates with the message and the message amplifies the picture.This is psychological. 

Click." also brought a smile to my face as I have had this conversation many times.I promise you won't hear from me!

Smile.       

It's way easier to relate to you and help you out if we can see your smiling face. - Second, give us a couple of sentences about yourself.

So, in my cases, I smile, don't charge my customers one penny and accept the cancellations as a part of doing business with the exception that I will ask most customers to pay my actual costs (no mark-up) for my employees' labor, for materials used and most customers are more than willing to pay.As we say in Italy, "Don't Worry bout' It!".