We've been in communication about getting everything repaired until they found out the contractor said it would take approximately 4 to 6 weeks to fix the spots of drywall that have been removed and to repaint, etc, and now their responses to my texts are less and less.

But we have a lot of interaction with guests before they ever arrive - we require a photo ID of whomever has booked our house (and the name and info has to match the booking info), a working cell phone number that we will send a test message to by text to confirm it belongs to the guest (or is at least in their possession), and we converse with them to let them know what to expect from us (and if we have any specific concerns we share those as well) - for example, this week if we had anyone scheduled to arrive we would be discussing the incoming hurricane. 

I have the worst account rep that actually tells me to do things that are already there (like you should add a 10% or more discount for weekly rentals...um, did you even look at my listings first?).  

Additionally, since we are out of state (Washington) and unable to do walkthroughs of prospective properties, Chris has been great about taking videos for us, which has been very helpful. 

The communication has been awful and the seller is furious over the one week delay, mostly because the lender will not commit to a date.

Here are some ideas to get you started:1.Educate Yourself: Start with the basics—read books, listen to podcasts, and watch real estate videos (BiggerPockets is an excellent resource).

they told me it only needed a week to get it done.  

You accepted them and now less than 2 weeks before move-in you want to cancel on them.

I made 12 videos to launch Express Offers when it started at eXp and they had good intentions, but you have to understand that all of these programs and outside programs are based on the same model.

@Brooklyn Owen - super common request in the last few weeks.