I’m glad that we haven’t skipped a beat on your other investment.Out of hundreds of transactions we do every year, unfortunately sometimes things get overlooked.As the owner of the company, I take full responsibility for any mistakes made.As soon as the error was noticed, we immediately notified you and have been looking to rectify the issue ever since.I can guarantee you that your investment is on our mind as a priority but unfortunately, it falls under the category of “Problematic Deals” on our whiteboard.Our company isn’t perfect although we always strive to do our best and deliver the best to every investor.Whenever we make a mistake, it’s an honest mistake and in the end we always come good on our word.Although we could salvage the property and renovate it competently, I made the decision that we should look for a replacement deal for you and cover your rent until we find another property that is equivalent to the one you purchased.Just yesterday we discussed a few properties that would not only be comparable but even better then the one we are having issues with now.Stay tuned as we will be emailing you shortly.Also, here are my answer below to some of your comments regarding the “con’s” of working with Ohio CashflowOur property management company is definitely overwhelmed as we have doubled business in 2017 and will probably be tripling in 2018.

This will help with a few things:Liability - Current state if someone slips and falls at your triplex you could be sued and your personal assets could be at risk. 

There are ski resorts close to our property, and the lake is a very popular destination for families and friends to visit during the summer and fall.

Emotionally, it sucks to take a hit and not own anything, but I don't want to fall into the sunk cost fallacy, and it would be nice to be out of the landlord game on a house that doesn't cash-flow positive.

Don't fall into the hole of drinking a lot of alcohol.

Bridge debt is used to “bridge” a property from its current state to an improved state and by virtue of that purpose, the maturities on these loans are short, typically 3 years with two possible one-year extensions (if the covenants are being met).The reason this distinction is important is that if rates rise, property values tend to fall.  

If you do have clients that fall in this world then just find a title company that can provide the assistance here. 

So, I don't see how legal liability would fall on you in the end. 

If you know of any properties that may fall into this category around you I'd love to peek at their listing / reach out to them. 

@Alicia Falls I'd love to talk to you about the property and give you my thoughts.