It's one of the worst mortgage downturns in history.

The taxing officials realize that there is no one around to protest these sorts of increases, so it is always attractive fruit to pick. 

If you do install any Cadet heaters though, for the love of god please pair them with the manual knob-style thermostats - the Cadet electronic programmable thermostats are maybe the single worst product I've purchased in my renovating life, and were replaced almost immediately after installing them.Doors and Trim. 

Worst case scenario they do something intentionally to hold you & your paid-off property liable.

This is turning out to be one of the worst customer support experience.

What sort of info / resources would be most beneficial?

What sort of information are you seeking?

Worst service ever!

Makes absolutely zero sense and is some of the worst advice I have ever seen in my life.You need to seek more guidance than the forums.

Lots of questions you need to get sorted out.