@Ricardo Fainsilber, this is not a marketplace forum, so my reply has to be very limited...do you own properties in Orlando yet?

They finally signed, so the issue was resolved, but thank you for your reply Ray.  

The funny thing is that every other reply to the post suggests the same thing as I hahahaha .

@Travis Andres @Brian Malavsky If you're looking for AI messaging, my team has developed an in-house PMS that is now public called Hostvana (hostvana.io) who's core competency is messaging (along with free lock integration and other features) and is more advanced than Hospitable's for a very affordable price.Here are some recent replies in my personal account inbox:https://ibb.co/nk8KWbR (cleaning fee policy question)https://ibb.co/sgP0qmr (parking question and check on status)https://ibb.co/HCKVPd8 (random question answered with previous context)https://ibb.co/gv0tY16 (early check-in reply after checking calendar.

@Patrick Hammon I hope my reply above helps you too :)

HOA is involved and they reply to HOA request of fixing their radiator and reply to HOA email according to hoa, but when I write them to fix the damage of my ceiling they just do not reply to my email or txt or phone call.And this is not first time that’s happening, in past 6 years there was two different damageme caused by them.

@Matthew Kwan Hey Matthew thanks for the reply! 

@Alexander MerrittYour original question was great and the replies you are getting from folks on here are amazing as well, but it sounds like you are trying to convince them of a decision you've already made.  

It's helped me to actually turn off my phone at night and not dread calls in the middle of the night when guests forgot their code.We not only reply to messages but take actions like setting locks, checking your calendar for availability, contacting repairmen directly, etc.Here's a recent reply for an early check-in reply in my personal account.https://ibb.co/gv0tY16 (early check-in reply after checking calendar.

Really love @Bryce Jamison's reply emphasising the risk tolerance scale!