Stay clear, given my gut feeling, and if someone refuses to do a face-to-face video call, this is my biggest red flag.I requested a Zoom call - reply "I would prefer it if we spoke over the phone..

All information that is available has been put in the video."

I don't know about this cap rate projection, at least in CRe-Retail we project out a 10 basis point rise in cap rate for each year the property ages, so the Cap rate may be 5.5% assuming interest rates don't budge, (probably heading higher as US Govt has to deleverage its last 40yr debt run-up, like we did between '45 and '82, and we did again btwn 1899-1920, same 30-40 pattern going back to mid-1800s)I watched all their videos/podcasts/available webinars.

Income Digs has great YouTube videos on how to tailor QBO for real estate investors if you're looking for a DIY approach or some education on it. 

Columbus keyword alerts are no longer relevant on BP.

One of the things you can do is to watch YouTube videos.

I have also took pictures and video's of how much damage has been done to the property 

You really have to watch the training videos (which i dread, i always feel like I can just figure it out as I go...), everything is hidden and not self explanatory.

Since the beginning, Engelo and his team have always kept me up to date on relevant information such as rehab and tenants.

Do they offer a nationwide learning forum where you may view videos 24/7 from the company's best agents who train you for free?