You are probably a "customer" which means they don't represent your best interests and have no requirement to protect you, negotiate on your behalf, etc.

It’s  not in a visually bad condition - foundations etc are good based on the report - just hasn’t been maintained too well - it’s a large custom home built in 2003 and single story and the agent kept persuading us it’s worth that much.

The only explanation from their customer service folks was that it "couldn't be used for that type of transaction."

Longhorn has been doing 100% financing for 16 years with 8000+ closed loans and has a stellar reputation and many, many repeat customers.

Anyone know quality, custom cabinet companies in the area for a good price?

Make sure to get some pictures of the hooka or cigarette buds for your records. 

Perhaps you are getting the California "discount"I may be missing something, but from the pictures the shingles look to be in good shape.

But I have pictures from before they moved in and plenty of pictures of the mess and damages. 

Referrals may be a big part of your business so I'd recommend creating a business page here and having some of your customers write you a review.Lastly, one of the best ways for people to find you is through your profile.

I'm not convinced from these pictures the it's a leak from the bath above.