They are billed as "a scientific approach to single-family rentals" and use "institutional grade property management," which usually means they are a tech company in real estate and likely either don't have the existing property management relationships in each area or you chose an area where they don't have enough units through Roofstock for the PM they chose to care.

I'm an investor and property manager company owner. 

Consider getting a real estate license and joining a company that focuses on working with investors.

When your interviewing companies I'd suggest to ask about maintenance, and even talk with leasing agent as well. 

That's fun - two first time posters singing the praises of this program One of which, Nick, works for the company based on his LinkedIn profile. 

I'm a CT based investor, flipper and property management company owner.  

Follow RobertNichols on IG (who also has a hard money company OnyxCapital, btw).

@Kieran Collings - I'm an investor, flipper, and own and run a local property management company.  

I haven't spoken with anyone yet, looking to see what companies will do the DSCR loan. 

HUD performed extensive due diligence on us, and had to approve us as buyer's and our management company and mangers.