Readers should seek professional advice.

I have a few friends in the area that have moved houses and none of them would recommend the individual or company hired.  

If seeking conventional financing, you cannot do a cash out refinance based on ARV until 12 months of ownership.

A prudent investor doesn't seek quick riches through shortcuts.

We currently own one rental property that’s fully paid off and are actively seeking new investment opportunities.

Any recommendations on next steps if we were seeking to exit the relationship?

If a cash out refinance, many lenders will allow the cash out to satisfy the reserves requirement.DSCR lenders generally let you vest either individually or as an LLC.

If a loan officer/account executive couldn't answer that with no ambiguity and full certainty, I would seek another lender or, at the very least, another loan officer within the company. 

If a cash out refinance, many lenders will allow the cash out to satisfy the reserves requirement.DSCR lenders generally let you vest either individually or as an LLC.

Any thoughts if an individual property can negative cash flow to provide capital as long as the portfolio is still positive?