At that point, it's worth researching and finding a solution that better meets your needs.

TC: Issue was resolved after 1 day.With these payment, my confidence in TenantCloud has gone down significantly and looking for better solution.

REI is not about avoiding problems but finding creative solutions! 

There is no solution in sight.

I did have problems with the guy removing the limbs because he told me he would be there at 7:30 the next morning and I told him that would work but My Ford f150 truck was dead so I couldn't be there till 7:45 but once again he was calling me like I took his money and someone was trying to steal from him but my husband misheard what i told him to pay the guy and had to go back to the bank Atm but of course my husband actually went to his bank atm which was in the downtown Jackson area when he could have went to the one around the corner but he said the people were still getting the tree limbs when he came back and they received there $450.00 and my husband received the $15.00 in gas money he requested for doing this for me on his time and it was raining that day as well.

Keeping documents organized with cloud storage solutions like Google Drive or Dropbox is also highly beneficial.For compliance, using templates for meeting minutes and maintaining a compliance calendar can help manage important dates for filings, renewals, and meetings.

One solution for investment property HELOC's would be to consider a first position DSCR cash out refinance. 

Did you find a good solution?

At that point, it's worth researching and finding a solution that better meets your needs.

  $10 to the tenant to make a payment certainly seems excessive in your current solution.