I would refi quickly and do a rate and term or pull a bit of cash out. 

There customer service responds timely but I'm usually stuck with more answers than questions. 

You do have to make sure you respond quickly to any guest messages.

Watch this short video for a quick walkthrough.

And then get to a decision quickly.

However, I quickly came to regret that decision.The company consistently ignores my emails and phone calls, often promising a callback that never comes.

Granite or Quartz on all counter tops including bathrooms.. our up stairs is 9 foot.. and our single levels are 10 foot to 14 foot which NO other builder does in a subdivision type build only custom homes over 1 mil would have that.. flooring is engineered hard wood.. custom cabinets with soft close on all doors in the house..

The customer service informed me they didn't offer this service at the time and they were now informing clients they offer this service.

Flat fee buyer agency is new but growing quickly since the August 2024 agent compensation rule changes/lawsuit settlement.

If you are too high, market rate customers will ignore you.