She has a great online portal for uploading documents and is happy to help with specific questions.

Alternatively, can I get pre-approved online or with my bank and go from there before shopping between lenders? 

Check out other online guides available here: https://www.biggerpockets.com/guides3.

Hey @Trenton Pelloquin, we use QuickBooks Online exclusively for all of our REI Clients (including buy-and-hold Clients).

I would advise you to approve this applicant unless there is a strong, objective reason not to - such as eviction history, a recent criminal conviction, or their income (including all disability income) is less than whatever standard you have used for all of your past tenants.  

The app has given us a little trouble, but the online software seems to work great. 

Check out other online guides available here: https://www.biggerpockets.com/guides3.

But then I get shiny object syndrome and start looking at STR potential in different markets, or maybe trying a BRRRR around here.

We put the request in online on a Thursday night, and late Monday afternoon they asked for due diligence questions which would have delayed our wire till Tuesday.

Otherwise I would just check to make sure the company is legit by looking them up online.