I’m not sending staff into a room with 15 people.

Smaller servicers have less staff and so investor attention can be limited. 

I did her have email management to let them know she has the key seeing that she will be paying rent until July 1...Didn't see the point in handing over the key and still paying for the place plus because of Covid-19, they had said their staff wasn't gonna come out and do a final inspection until they deemed it safe and she didn't need to be there for the move out checklist and could mail in the key.. 

No one knew this, except the water resources director and staff, myself, and a few other outsiders.

.): "The agencies have confirmed with staff of the Financial Accounting Standards Board (FASB) that short-term modifications made on a good faith basis in response to COVID-19 to borrowers who were current prior to any relief, are not troubled debt restructuring."

He significantly reduced his staff and overhead and his landlord agreed to significantly reduce his rent.Don't assume everyone is struggling yet.And don't assume this will be done in 2 months!

Any hotel operation would be reliant on people, and as is the case whenever you have staff, you have to deal with the possibility of turnover.

Aren't hospitals desperate for nurses and staff now? 

It is way more convenient this way, saves time, and staff resources. 

I have gotten to know him over the last year or so and he seems to be fairly friendly with me and the rest of the staff at the store.