I initially contacted them by filing a ticket on rental manager.

The application is property of the property manager who is acting on behalf of the owner, therefore the file is the property of the owner.I would demand they turn over a copy of the entire file.

Better chance if you’re a big, profitable customer.Gotta ask the ATO what a file would require for them to be comfortable writing policy to pass title. 

Catch all the red flags prior to submission cause once you submit a file that has uncaught red flags, that's when your process slows and lender's get nit-picky.From a lender, I want you to work fast, if I am hustling on my end to make it easy for their processor and underwriter then I expect fast work with an open line of communication and I want my rep at the lender to be able to fight for me or my clients should an obstacle arise - which they usually do.

Get the document notarized and file it.Regarding the due-on-sale clause.  

Here in PA a tenant isnt evicted until the day of the actual lockout but we still need to know if a landlord tenant complaint was ever filed, when it was filed, and what legal steps were taken from there.

There’s nothing worse than a lender that over promises and then can’t deliver (sometimes they don’t even review your file before giving you the pre-approval letter and assuring you that all is well, charge you for the appraisal and let you go through inspection and pay for that out of pocket too, then their underwriters get involved and discover some reason they can’t process the loan leaving you high and dry).

I would want some major security deposit on file - maybe 6 months rent (personally), and / or possibly have them carry an insurance policy with you as the named insured for a descent value for any damages, etc - with the policy specifically written for the type of business they are actually running.

Will be filing a complaint with BBB

My husband wants to keep his Nevada state residency to file income tax there (NV doesn't have state income tax) but we would like to file jointly for federal income taxes.On the Utah State tax website it says: "A married couple who files a joint federal return may file separate Utah returns ONLY IF:one spouse is a full-year Utah resident, ANDthe other spouse is a full-year nonresident."