I mainly do remodels, but occasionally I do custom builds for clients. 

We have done the occasional swag (Nike golf shirts, Underarmor Pullovers, pens, etc) but these are more promotional items from our marketing budget.We have done gift baskets for larger investors and don't underestimate the power of personalized handwritten notes/cards.The best "holiday gift" is the returns our investors receive (we are in the midst of 2 sales), but this year I am also thinking of a box of gourmet handmade pretzels dipped in chocolate, caramel and nuts that a small producer in the Philadelphia area makes (keeps with the Penn theme).

@David WeskampWhile I do not live in NW AR, I do get back there occasionally to visit family and go fishing.

We even have occasional text conversations about real estate in general and his suggestions.They are a newer company with ambitions bigger than only collecting rent. 

However, I have never owned a house before and not sure of what expenses to look out for besides utilities, occasionally repairs to the house, and my FHA loan.

There are occasional problems). 

It was only occasional clogging. 

Occasionally we have homeless people living in the basement and limited security to the tenants. 

Most everyone, not just tenants, pay bills late occasionally. 

(Make sure occasional vacancy is part of your cash flow calculation.)