Everything should be consistent and clear, from the first time a new customer/client comes in touch with you to when they get in touch to discuss a listing, etc. 

Customer Focus: (tenants) Never forget the end-user of your properties.

Conquering Chaos in Your Field Service Business: How AutoOps Can Be Your HeroImagine this: a disgruntled customer calls you, furious because a noisy technician woke their child during a recent service call.

I know there are exceptions, as I did buy one deal subject to from a licensed agent.....but it was his own property, and not a customer he was representing.

Customer Focus: (tenants) Never forget the end-user of your properties.

Customer Focus: (tenants) Never forget the end-user of your properties.

Customer Focus: (tenants) Never forget the end-user of your properties.

You will have employees, customers, stakeholders in investors.  

Hi @Amy Davidson,To me seems like a specialty item for those building a custom home, with a builder who excels with using that material.

If you know what you want to do and what an ideal customer looks like, you have a starting point.