Every company is going to operate a bit differently and you want to ensure that you are comfortable with their operations as well as their style of communication.No company is perfect but a great company will provide great communication to owners and tenants alike and be proactive in refining their systems so when the inevitable hiccups occur there is a plan of action to make corrections and grow stronger over time. 

@Steven HoylerThere are many real estate investing networking events in New York.You can search through BP's events section or go on Meetup.com.BP's Events section shows the following events occurring in NY in the near future.https://www.biggerpockets.com/forums/521-events-an...

Is the post closing audit something that occurs for all loans or is it something that's random? 

If a major event does occur (ex: fire), then what is $4000K when something so drastic happens?

It occurred to me after I wrote the first post that my comment about not contacting me was a bit snarky. 

(my mail still goes there, my license still says its my house)Do I need to truly have the house unoccupied by the time the follow up inspection occurs?

The legislation requires the O-Fund set up be a new one (e.g. no repurposing something you've already got), 90% of the monies need to be invested in an O-Zone,  gains must be rolled into an O-Fund w/in 6 months of the gain occurring (ordinary income does not qualify), the O-Zone property needs to be one that is used in a trade or business (which would include rental housing, but not unimproved land).  

If the loss occurred in 2017 it's a lot more clear cut.

this is not a routine thing that occurs, and it should be the landlord that takes care of it. since it was neighbors tree maybe there is recourse there...but I would never put that on the tenant.

Is there growth occurring in your area?