Chances are you won't get anything even if you go to small claims court and win. 

THe turnkey company's answer: our property mgmt company is doing daily complex algorithms and they have the best information here.

So, in court I would expect you to lose and then court costs get tacked on plus your time to show up to court etc.

I'd say the biggest reason is to have an accountable person you can turn who has not only errors and omissions insurance but a network of brokers, other agents, lenders, and title companies who are there to help make the complexity much easier and save you time and money. 

It looks like a single complex but it is actually two different parcels.  

So I need to file the Statement of Claim, and have questions about the form and process.Do I complete the form, have it served to the tenant by personal service, then file it with the court?  

We already went to court she agreed on the amount & asked for a payment plan in which she never paid.

Posting notice that you are attempting to contact them (or at least sending certified mail) will at least show that you are making an effort if the tenant would later take you to court over unfulfilled repairs. 

I’ve handled the sale of plenty of properties by BK trustees. if the court believes the price is fair and there are no objections, the court approves the sale.

I'm similarly surprised to find that their written OneRate plan management agreement states: "For both Evictions and Other Suits, Owner shall be exclusively responsible for all attorney’s fees, vendor, service provider, expert, and court costs."